Shipping & Returns

Shipping & Retruns Policy

Most of our products are made to order and have a lead time of 4 weeks.

We will notify you when the item is dispatched from the warehouse.

Returns are accepted within 14 days of delivery. Please check for damage on receipt of the item and lets us know within 48 hours of delivery of any breakages. If you wish to return an item it must be in an un-used and in a re-saleable condition in its original packaging. P&P will not be refunded unless the item is faulty.

Items made to order are non-refundable unless they are faulty.

If you have any questions please email us or give us a call.

Company Info

Company No. 12008349

0800 772 0085

hello@thesensorylab.co.uk

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